Accessing the Portal
Customers can access their portal through links included in emails that ZeroSettle sends automatically:- Subscription confirmation emails
- Renewal receipt emails
- Billing issue notifications
What Customers Can Do
In the customer portal, customers can:- See upcoming payment information — View details about their next billing cycle
- Cancel a subscription — End their subscription with immediate effect or at period end
- Change subscription products — Upgrade or downgrade to different subscription tiers
- Re-subscribe — Reactivate a cancelled subscription before it expires
- Update payment methods — Change or add new payment methods
- View payment history — See a complete list of all past payments
- Download receipts and invoices — Get PDF receipts and invoices for their records
Entitlement Updates
All changes made in the customer portal are automatically reflected in your app. When a customer cancels or changes their subscription through the portal, the entitlements returned byrestoreEntitlements() will reflect the updated status on the next call.
